privacy

INTRODUCTION


Aristocrat is committed to complying with all privacy laws and principles in each jurisdiction in which we operate and to protecting personal and sensitive information from unfair and unauthorised use.


Aristocrat is also committed to ensuring that our employees are aware of their obligations in relation to the protection of personal and sensitive information.


This Policy outlines how Aristocrat collects, uses, discloses and stores personal information.


WHAT IS PERSONAL AND SENSITIVE INFORMATION?


Personal information is any information that can identify a person (even if this information does not identify a person by name – examples include address, place of work, business activities and employment details).


Sensitive information includes information about a person’s race or ethnic origin, political opinions, religious beliefs, membership of a trade association, sexual preferences, criminal records and health records.


COLLECTION OF PERSONAL INFORMATION


Aristocrat only collects information it needs and will do so only by fair and reasonable means. We make every attempt possible to only collect personal information directly from the individual to whom the information relates. We will only collect information from third parties with your consent.


USE AND DISCLOSURE OF INFORMATION


Aristocrat is not in the business of selling personal information to third parties.


Aristocrat will only use an individual’s personal information for the purposes that it was collected for.


Aristocrat will not use or disclose personal information about an individual for a purpose other than:


• Where Aristocrat believes that it is necessary to lessen or prevent a serious or imminent threat to an individual’s life, health or safety, or a serious threat to public safety.

• Where Aristocrat uses or discloses information for an investigation or reporting on suspected unlawful activity.
• Where information is legally required to be used or disclosed.

• Where the use or disclosure is required to allow an enforcement body to perform its duties. For a purpose where we have obtained your prior consent.


SECURITY OF INFORMATION


Aristocrat will take reasonable steps to protect and secure your personal information to ensure your information is protected from misuse, loss, theft, modification or unauthorised access.


ACCURACY OF PERSONAL INFORMATION


Aristocrat endeavours to maintain accurate, complete and up to date records. We seek your assistance by asking you to contact us if your personal information changes or you believe the information held on file is incomplete.


ACCESS TO PERSONAL INFORMATION


Under the Privacy Law, individuals have a right to complete access to their records. Aristocrat will make available to you, in most situations, any personal information it holds about you. In certain circumstances, Aristocrat may not be able to provide access such as where:


• access would have an unreasonable impact on the privacy of others

• we are required by a law enforcement agency to withhold the information

• the information may affect current legal proceedings

• the information may affect the health or safety of another individual


Aristocrat is permitted to charge you for reasonable costs incurred in providing you with access to your information.


CONTACTING US


To ensure we protect your information, any requests for access should be made in writing to the Privacy Officer at Aristocrat.


If you have any questions regarding this policy, please do not hesitate to contact our Privacy Officer.


PRIVACY AND DATA SECURITY ON OUR WEBSITE


At Aristocrat, your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to an Aristocrat website or when you use our online support offerings.


ARISTOCRAT ONLY ASKS FOR SPECIFIC TYPES OF PERSONAL INFORMATION


In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:


• Register on the Aristocrat website
• Provide feedback in an online survey
• Submit your resume
• Request information from Aristocrat
• Submit comments via the "Contact Us" form


In each of the instances above, we may ask for your name, e-mail address, phone number, address, business name, position and contact telephone number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you.


INFORMATION COLLECTED


When you look at our website, Aristocrat makes a record of your visit and logs the following information for statistical purposes:


• Your server address

• Your top level domain name (for example .com, .gov, .au, .uk etc)

• The date, duration and time of your visit to the site

• The pages you accessed and documents downloaded

• The previous site you have visited

• The type of browser you are using


If you do not want us to collect this information, please do not access our website, or disable the cookie feature on your web browser. (A cookie is a small data file that can be used to track use on a website. You can disable cookies on your web browser, although this may interfere with your use and enjoyment of the site).


ARISTOCRAT ONLY USES YOUR PERSONAL INFORMATION FOR SPECIFIC PURPOSES


The information you provide will be kept confidential and used to support your customer relationship with Aristocrat. Among other things, we want to help you quickly find information on the Aristocrat websites and alert you to product upgrades, special offers, updated information and other new products and services from Aristocrat. Agents or contractors of Aristocrat who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Aristocrat. Aristocrat may enhance or merge your information collected at its site with data from third parties for the purpose of marketing products or services to you, but we will ask for your consent to do this.


CUSTOMISED EXPERIENCE


New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Aristocrat, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using the Aristocrat website. Aristocrat has no desire or intent to infringe on your privacy while using the Aristocrat sites. Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser. You can set your browser settings to disable cookies, however, this may impact on your full use and enjoyment of our website.


ACCESS TO INFORMATION COLLECTED


Aristocrat will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect Aristocrat's or our Internet Service Provider's logs.


ARISTOCRAT WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY OUTSIDE ORGANIZATION FOR ITS USE IN MARKETING WITHOUT YOUR CONSENT


Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Aristocrat for the purpose of performing services for Aristocrat.


USE OF INFORMATION COLLECTED


We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.


This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.


THIRD-PARTY SITES


Please be aware that other websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party websites linked to the Aristocrat website are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Aristocrat cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.


GENERAL


We may update our privacy policy from time to time. Any changes to the policy will be posted on our website and will become effective immediately. Accordingly, we request that you regularly review this policy for any updates.


ENQUIRIES


Any questions concerning the use of material on this site should be directed to the web administrator. Any questions regarding our privacy practices should be directed to the Privacy Officer.

​© 2019 Aristocrat Technologies Australia Pty Ltd
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